UAE E-Invoicing for Infor — PINT-AE via ION

TrustBill supports the Infor product lines most commonly used in the UAE: Infor CloudSuite Industrial (SyteLine), CloudSuite WMS, Infor M3, and Infor LN. If your finance team raises invoices in any of these suites, the invoice header, line items, VAT, customer master, and payment terms can be mapped to PINT-AE and reported to the Federal Tax Authority.

The connector is designed for both cloud-hosted and on-premises Infor environments. We do not modify your Infor database or application logic. Instead, we use the Infor ION middleware as a read-and-forward gateway, keeping your ERP upgrade path clean while meeting the UAE e-invoicing mandate.

Infor ION is the middleware layer that already connects your ERP to other Infor and third-party applications. TrustBill plugs into ION through a dedicated workflow or API endpoint that streams invoice data out of Infor as soon as an invoice is posted.

ION delivers structured XML or JSON payloads to TrustBill. We then enrich the payload with UAE-specific fields, validate the document against PINT-AE rules and FTA mandatory field requirements, and route it to the FTA network through an accredited service provider. FTA submission responses and status updates are written back into ION so your finance and AR teams can see which invoices were accepted, rejected, or are still pending, all from inside the Infor environment they already use.

A typical Infor integration project takes two to four weeks. The first week is spent mapping your chart of accounts, customer master, VAT groups, and invoice formats to PINT-AE. The second week covers sandbox testing with live-looking invoice data. The remaining time is for user acceptance testing, security sign-off, and go-live cutover.

The UAE mandate has two key waves. Large businesses with annual revenue of AED 50 million or more must be live with an accredited e-invoicing service provider by 1 January 2027. Small and medium businesses below that threshold have until 1 July 2027. Because Infor does not provide native UAE e-invoicing, the earlier you start the ION mapping and ASP onboarding, the more time you have to resolve edge cases in high-volume billing.

TrustBill uses read-only access to invoice data through Infor ION. We do not store your Infor credentials, and all data in transit uses TLS 1.3. Invoice data is encrypted at rest with AES-256-GCM and stored in the UAE region, aligned with local data residency expectations. The FTA-approved service provider network handles the final hop to the FTA with the same cryptographic standards.

Audit logs, submission status history, and PINT-AE XML copies are retained for the period required by UAE tax law and are available through the TrustBill dashboard. This gives your finance, tax, and internal audit teams a single place to demonstrate compliance during an FTA review.

Infor is widely deployed in manufacturing, healthcare, retail, and distribution, where invoices often carry complex line structures, project accounting, shipment references, and batch or serial numbers. TrustBill preserves that detail when converting Infor invoices to PINT-AE, so your buyer-facing documents remain operationally accurate while satisfying FTA requirements.

For manufacturers using Infor M3 or LN, the integration handles multi-line VAT calculations, partial deliveries, credit notes, and consolidated billing. For healthcare and retail users running CloudSuite, the connector maps customer, item, and location data so that every electronic invoice contains the mandatory seller and buyer identifiers, line totals, and VAT classification expected by the FTA.